Terms and conditions

1. GENERAL TERMS AND CONDITIONS

   1. By creating an account with us, you acknowledge that you have read and understood these Terms and Conditions.
   2. These Terms and Conditions are subject to change at any time without notice.

2. ELIGIBILITY

   1. You must be at least 18 years old to create an account with us.
   2. One account per person is allowed.
   3. The name on your account must match the documents you provide for identification and payment verification.

3. DEPOSIT AND WITHDRAWAL LIMITS

   1. Deposit limits are set at £10 minimum for certain deposit methods, but not clearly published in all areas of our website.
   2. Maximum deposits may vary depending on individual circumstances.
   3. Withdrawal limits depend on your VIP tier: Cub (£4,000), Scout (up to £5,000 unverified), Warden (up to £8,000), Great Fox (up to £10,000), or higher.

4. GAMING AND SOFTWARE PROVIDERS

   1. Gaming and software providers include but are not limited to Play'n GO, Microgaming, Hacksaw Gaming, Blueprint Gaming, Amusnet (EGT), Novomatic, Wazdan, Rubyplay, Relax Gaming, Habanero, Merkur, IGT, Scientific Games, Evolution, Pragmatic Live, Vivo Gaming, XPG, 7Mojos, TVBET.
   2. Our game library counts at least 4,000 games verified on review pages.

5. BONUSES AND PROMOTIONS

   1. Welcome bonus: 1000% up to £10,000 spread across eight tiers.
   2. The welcome package includes automatic bonus activation upon depositing a minimum of £10 for some methods and not fully published limits.
   3. Bonus wagering requirements are ten times the bonus amount only.

6. RESPONSIBLE GAMBLING7. Deposit Limits: can be set by player request to limit spending over specified time periods.8. Self-Exclusion period will apply if agreed by the customer with Rivo Casino in writing, following a self-exclusion agreement form provided upon demand.9. Loss limits and session reminders are available for those who wish them.

7. ACCOUNT RESTRICTIONS

   1. One account per person is allowed.
   2. The name on your account must match the documents you provide for identification and payment verification.

8. BANKING AND PAYMENT TERMS

   1. Fees not stated.
   2. Visa, Mastercard, Apple Pay, Skrill, Neteller, Revolut, Trustly, Klarna, bank transfer, Paysafecard, CASHlib, Bitcoin, Ethereum, Litecoin, Tether/USDT are accepted payment methods.

9. SECURITY AND FAIR PLAY

   1. Our gaming studios use third-party lab certification such as eCOGRA.
   2. We comply with standard data protection principles and maintain secure facilities for player information.

10. CUSTOMER SUPPORT7. Live Chat is available 24/7, human assistance claimed by operator; no published email response times or phone numbers on our website.

11. VIP AND LOYALTY PROGRAMS

    1. Automatic progression based on cumulative stakes: Cub (£10), Scout (up to £50k), Warden (£150k), Great Fox (up to £500k).
    2. The loyalty program is only for certain VIP members, with weekly reloads and cashback offered.

12. GLOSSARYIn this Agreement, the following definitions apply:a) Account: refers to any user account on our site.b) Player: you or your representative(s), including anyone who uses an Account provided by us in your name.

13. TERMINATION OF TERMS AND CONDITIONS

    1. We may terminate these Terms and Conditions at any time without notice for good cause, which includes but is not limited to non-payment of fees due from you.
    2. Upon termination or expiration of this Agreement, all rights granted shall cease and revert back to us.

14. GOVERNING LAW

    These Terms and Conditions are governed by the laws of England and Wales.

By creating an account with Rivo Casino, you acknowledge that you have read, understood, and agree to these Terms and Conditions.